Tony, a Production Manager at Brighton Biometrics, Needs to Measure

question 93

Multiple Choice

Tony, a production manager at Brighton Biometrics, needs to measure the performance of 10 subordinates. He writes their names on a paper and circles Paul's name as the best-performing employee of the group. He then circles Erma's name as the worst employee of the group. He rates the remaining employees as second best, second worst, and so on. In the context of methods of performance measurement, Tony is using the ________ method.

• A) forced-distribution
• B) alternation ranking
• C) graphic rating
• D) mixed-standard
• E) critical-incident

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Definitions:

Misconceptions

False beliefs or misunderstandings that arise from incorrect reasoning or a lack of information.

Positive Reinforcement

The strategy of encouraging a behavior by rewarding it each time it occurs to increase its frequency.

Resistance

The act of opposing or striving against something, which can manifest in various contexts such as physical forces, social movements, or individual behaviors against change.

Emotional High

A state of intense happiness or euphoria.