Olivia Is Giving Feedback to an Employee Who Hopes to Move

question 12

Multiple Choice

Olivia is giving feedback to an employee who hopes to move into a supervisory role someday. Which statement represents the most effective kind of feedback?

• A) "You don't seem very motivated lately."
• B) "You need to demonstrate stronger leadership if you want a promotion."
• C) "You are well organized, and your co-workers really like you."
• D) "Last week, when we had a problem, your comments shifted the team from complaining to problem solving."
• E) "When we have problems, you have a great attitude, and that will help you as a supervisor someday."

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Definitions:

Social Harmony

The state of peace, smooth functioning, and lack of conflict in a society or group, often achieved through shared norms and values.

Social Position

The rank or status of an individual within the structure of a society, often determined by occupation, wealth, or social standing.

Dissonance

A state of conflict or inconsistency between a person's beliefs, attitudes, or actions, leading to psychological discomfort.

Attribution

The process by which individuals explain the causes of behavior and events.