The Three Things Human Resource Management Needs to Define in a Customer-Oriented

question 25

Multiple Choice

The three things human resource management needs to define in a customer-oriented approach are

• A) the customer needs, the size of the organization, and the number of customers.
• B) the customer groups, the customer needs, and the activities required to meet those needs.
• C) the size of an organization, the customer groups, and the level of motivation of the customers.
• D) the size of the organization, the number of customers, and the customer needs.
• E) the dedication to quality, the size of management, and the goals of the organization.

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Definitions:

Consolidation

The process of combining two or more companies into a single entity to enhance competitive strength and efficiency.

Merger

The combination of two or more companies into a single entity, with the aim of achieving greater efficiencies or market share.

Acquiring Firms

Companies that purchase other companies in mergers and acquisitions to grow in size, diversify, or achieve other strategic goals.

Spin-Off

The distribution of shares in a subsidiary to existing parent company shareholders.