Management at an IT Firm Is Thinking of Promoting Tad

question 17

Multiple Choice

Management at an IT firm is thinking of promoting Tad, a customer service representative, to the position of senior customer relationship manager. Which scenario would make the promotion less likely to happen?

• A) A promotion would reduce Tad's feelings of accomplishment.
• B) Tad wants to improve his pay and status at work.
• C) Tad is showing that he can handle greater responsibility.
• D) Slow growth is limiting the opportunities available in the company.
• E) The company would have to provide detailed information about the new position.

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Definitions:

Service

An intangible commodity that involves providing labor or helpful activities to others without producing physical goods.

Intangible Activity

Economic or business activity that is not physical in nature, often related to services, knowledge, or intellectual property.

Tangible

Physical objects or assets that can be seen, touched, and measured.

Physical

is related to material things or bodies rather than the mind or spirit, often used in terms of physical properties or possessions.