Gino, a Team Leader at a Business Process Outsourcing Firm

question 55

Multiple Choice

Gino, a team leader at a business process outsourcing firm, tells the human resource department that a significant share of his employees are missing deadlines. The department conducts a needs assessment and tells Gino that the employees' jobs require time management skills, so a training session on time management would be likely to improve performance. In this scenario, the department's recommendations would most likely be based on a(n)

• A) institutional analysis.
• B) task analysis.
• C) person analysis.
• D) organization analysis.
• E) instructional analysis.

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Definitions:

Electrical Loads

Devices or components in an electrical circuit that consume electric power, such as lights, appliances, and machines.

Average Accounting Return

A measure of the profitability of an investment, calculated as the average annual net income divided by the average investment.

Time Value

The concept in finance that money available at the present time is worth more than the same amount in the future due to its potential earning capacity.

Calculation

The process of determining a numerical result based on mathematical operations or algorithms.