Which Statement Accurately Characterizes Electronic Performance Support Systems (EPSSs)

question 99

Multiple Choice

Which statement accurately characterizes electronic performance support systems (EPSSs) ?

• A) EPSSs provide expert advice when a problem occurs on the job.
• B) EPSSs automate the administration and delivery of a company's training programs.
• C) EPSSs determine the appropriateness of training by evaluating the characteristics of the organization.
• D) EPSSs determine an individual's readiness for training.
• E) EPSSs identify the tasks that training should emphasize.

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Definitions:

Qualified Individuals

Persons who possess the necessary skills, experience, and credentials to perform a specific job or task.

Information Systems

Comprise the study and use of systems for storing, retrieving, and sending information, and often focus on computer technology within an organizational context.

High-Performance Work System

An approach to organizational management that aims to improve employee performance and organizational outcomes through a variety of practices and policies.

Organizations

Structured groups of people with a particular purpose, such as businesses, governments, non-profits, and clubs.