During Interviews for Medical Assistants at the Fairview Medical Center

question 14

Multiple Choice

During interviews for medical assistants at the Fairview Medical Center, all the candidates are asked to talk about a situation in the past when they had to empathize with an emotionally unstable person and help that person make rational decisions. This was to test whether the candidates would be able to assist a frantic patient and help him or her make informed decisions. This is known as a(n) ________ interview.

• A) unstructured
• B) nondirective
• C) behavior description
• D) physical ability
• E) exit

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Definitions:

Return on Investment

A financial metric used to assess the profitability or efficiency of an investment, calculated by dividing the benefit (return) of an investment by the cost of the investment.

Training Evaluation Processes

Methods used to assess the effectiveness and efficiency of training programs.

Objective Metrics

Quantifiable measurements used to assess performance, productivity, or other predefined indicators.

Political Barrier

Obstacles related to power dynamics, decision-making processes, or political interests that can hinder progress or change within organizations or societies.