Phineas Corp

question 108

Multiple Choice

Phineas Corp. has made a name for itself by following long-standing methods to manufacture wooden furniture. Recently, competitors using more modern technology have appeared in the furniture market, and Phineas has found its business suffering as a result. Using a TQM approach, what might help Phineas Corp. improve?

• A) Phineas should firmly resist engaging in any risk taking, instead continuing to follow its traditional methods and processes.
• B) Phineas management should not involve subordinates when looking to solve the corporation's problems.
• C) Phineas should create an atmosphere that promotes innovation.
• D) Phineas should ignore its customer needs and requests.
• E) Phineas should provide quality training only to those in top management.

Understand the sociological factors contributing to social issues such as homelessness.

Grasp the fundamental theories and perspectives within sociology, including positivism and anti-positivism.

Recognize the significance of urban-rural differences attributable to various sociological factors.

Analyze trends in economic disparities and their impact on society.

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Definitions:

Formal

Following or being in accord with established procedure, principle, or protocol, often in organizational or official settings.

Large Organizations

Companies or institutions with a large number of employees, complex structures, and extensive operational scopes.

Formalization

The extent to which rules, procedures, and standards guide employee behavior within an organization.

Centralization

The concentration of decision-making authority at the top levels of an organizational hierarchy.