An Example of a Business Using Information Systems for Customer

question 20

Multiple Choice

An example of a business using information systems for customer and supplier intimacy is

• A)Wal-Mart's Retail Link system.
• B)the Mandarin Oriental hotel's customer-preference tracking system.
• C)Verizon's Web-based digital dashboard.
• D)Apple Inc.'s iPod.
• E)Citibank's ATMs.

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Definitions:

Company's Assets

Resources owned by a company, tangible or intangible, that are expected to generate economic value.

Patient's Ledger Card

A record card that keeps track of the financial dealings between a patient and the healthcare provider, including charges, payments, and balance due.

Daily Log

A record kept to track events, tasks, or progress on a day-to-day basis.

Practice Management Software

Software used by healthcare providers for daily operations, such as scheduling, billing, and maintaining electronic health records.