How Can Knowledge Be Gathered from the Personal and Undocumented

question 96

Essay

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

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Definitions:

Organizational Structures

The systems of hierarchy and arrangement of job roles, responsibilities, and communication pathways within a company or institution.

Continuous Process Improvement

The ongoing effort to improve products, services, or processes through incremental and breakthrough improvements.

Japanese Management

A unique style of corporate management originating in Japan, emphasizing consensus, long-term employment, slow decision-making processes, and strong loyalty to the company.

Narrow Job Classifications

The practice of defining job roles and responsibilities in a highly specific and restricted manner.