When Actions That Squeeze or Push on a Rock Are

question 30

Multiple Choice

When actions that squeeze or push on a rock are stronger in some directions than others,we call this

• A) differential stress.
• B) pressure.
• C) shear stress.
• D) weathering.

---

Definitions:

Customer Relationship Marketing

Customer relationship marketing is a strategy that focuses on building and maintaining long-term, engaging relationships with customers to foster loyalty and repeat business.

Transaction Selling

A sales approach focused on single, one-time deals rather than developing long-term customer relationships.

Relationship Selling

A sales approach focusing on building long-term relationships with clients rather than focusing solely on individual transactions, emphasizing trust and mutual benefit.

Partnering/Consultative Selling

A sales approach that focuses on building a long-term relationship with the customer, where the seller acts more as an advisor than a traditional salesperson.