According to Your Reading of the Chapter ,Change Management Is

question 7

Multiple Choice

According to your reading of the Chapter ,change management is a process that

• A)should be addressed before a project is developed.
• B)begins when a project is implemented.
• C)is used primarily to mandate user acceptance.
• D)must be addressed in all systems development.
• E)is introduced after the system is developed.

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Definitions:

Functional Fixedness

A cognitive bias that limits a person to using an object only in the way it is traditionally used, hindering problem-solving abilities.

Confirmation Bias

The tendency to search for, interpret, favor, and recall information in a way that confirms one’s preexisting beliefs or hypotheses.

Availability Heuristic

A mental shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method, or decision.

Base-Rate Information

Statistical information about the relative frequency of events or characteristics within a given population.