How Would Decreasing Human Reliability While Maintaining the Same Level

question 24

Multiple Choice

How would decreasing human reliability while maintaining the same level of technological reliability affect the system reliability?

• A) The answer would depend on what kind of system is being used.
• B) The system reliability would stay the same.
• C) The system reliability would increase.
• D) The system reliability would decrease.
• E) The system would become increasingly stable.

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Definitions:

Customer Satisfaction

The measure of how well a company's products or services meet or surpass the expectations of its customers.

Long-Term Customer Relationship

An ongoing engagement between a business and its customers aimed at fostering loyalty, trust, and sustained interaction over time.

Short-Term Customer Relationship

A business strategy focusing on quick and immediate sales with little emphasis on building long-term customer loyalty.

Customer Level Operating Profit

Customer Level Operating Profit refers to the profit earned from a customer, after deducting operating expenses directly associated with serving that customer.