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A(n) ________ system collects data from various key business processes and stores the data in a single,comprehensive data repository,usable by other parts of the business.
Internal Customers
Employees or departments within an organization that rely on the support or services of each other to accomplish their tasks.
CRM Program
Customer Relationship Management program; a system for managing a company's interactions with current and potential customers, often leveraging data analysis about customers' history with a company to improve business relationships.
On-time Delivery
The measure of a company's ability to fulfill its service or product delivery commitments within the agreed upon timeframe, critical for customer satisfaction and loyalty.
ISO Certification
A recognized standard certification verifying that an organization meets the international standards set by the International Standards Organization.
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