The Internet Raises the Bargaining Power of Customers by

question 44

Multiple Choice

The Internet raises the bargaining power of customers by

• A)creating new opportunities for building loyal customer bases.
• B)making more products available.
• C)making information available to everyone.
• D)lowering transaction costs.
• E)enabling the development of new services.

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Definitions:

Organizational Culture

The set of beliefs, values, norms, and practices shared by members of an organization, influencing its operations and environment.

Major Challenges

Significant obstacles or difficulties that need to be overcome.

Development Factor

An element or condition that contributes to the growth, progress, or enhancement of something.

Organizational Socialization

The process by which new employees learn the values, norms, and required behaviors to become effective members of an organization.