Re-Designing and Automating Business Processes Can Be Seen as a Double-Edged

question 35

Multiple Choice

Re-designing and automating business processes can be seen as a double-edged sword because

• A)increases in efficiency may be accompanied by job losses.
• B)increases in efficiency may be accompanied by poor data quality.
• C)support for middle-management decision making may be offset by poor data quality.
• D)reliance on technology results in the loss of hands-on knowledge.
• E)senior executives may not approve the changes.

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Definitions:

Activity Level

A metric indicating the volume or intensity of operations in a company, affecting its costs and resources.

Fixed Overhead

A set of costs that do not change with the level of production or sales, such as rent, salaries, and insurance.

Budget Variance

Budget variance is the difference between budgeted or planned financial performance and the actual performance, indicating whether a business is over or under its budgeted amount.

Budgeted Overhead

An estimated cost for indirect expenses related to operations that a company or project is expected to incur over a specific period.