Analyzing Customer Buying Patterns Is an Example of

question 63

Multiple Choice

Analyzing customer buying patterns is an example of

• A)CLTV.
• B)analytical CRM.
• C)operational CRM.
• D)demand planning.
• E)cross-selling.

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Definitions:

Premium

An amount paid in excess of the nominal or face value, often in relation to insurance or bonds.

Tax Deductible

Expenses or payments that can be subtracted from gross income to reduce the amount of income subject to taxation.

Term Bonds

Bonds that have a fixed maturity date on which the principal amount is due to be paid back to investors in full.

Serial Bonds

Bonds issued by a corporation or government that are scheduled for repayment at a series of future dates.