________ Modules in CRM Systems Help Sales Staff Increase Their

question 40

Multiple Choice

________ modules in CRM systems help sales staff increase their productivity by focusing sales efforts on the most profitable customers,those who are good candidates for sales and services.

• A)Customer
• B)SOA
• C)Marketing
• D)Complex
• E)SFA

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Definitions:

Sponsor

An individual or organization that provides funds for a project or activity carried out by another, in exchange for advertising or promotion.

Nash Equilibrium

A concept in game theory where no player can benefit by changing their strategy while the other players keep theirs unchanged, representing a state of optimal strategy among all participants.

Mixed Strategies

In game theory, strategies involving randomizing choices to make opponents indifferent between their own possible actions.

Maximin Strategy

Strategy that maximizes the minimum gain that can be earned.