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In One of the Most Successful Reform Programs of an Enlightened

question 12

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In one of the most successful reform programs of an enlightened despot, Crown Prince Frederick of Denmark


Definitions:

Trial Closes

Techniques used in sales to ask potential customers for a decision on a minor aspect of a purchase, used to gauge the readiness for the final buy.

Presentation

A formal display or demonstration of a subject, often involving spoken words and visual aids, to convey information to an audience.

Personal-Selling Process

a direct marketing approach where salespersons use personal contact with potential buyers to understand their needs and offer solutions in the form of products or services.

Customer Satisfaction

A state that is achieved when companies meet the needs and expectations customers have for their goods or services.

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