Spam Accounts for Approximately Twenty-Five Percent of All Business E-Mail

question 9

True/False

Spam accounts for approximately twenty-five percent of all business e-mail traffic.

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Definitions:

Denigrate

To unfairly criticize or attack someone or something, often with the intent of diminishing the target's reputation.

Cool-Out

A strategy used to gently persuade someone who has failed or is unable to achieve a certain goal to accept a less desirable but still reasonable outcome without feeling embarrassed or disappointed.

Managed Impression

Intentional efforts to control or influence other people's perceptions about oneself or a situation.

Solemn Explanation

A serious and thorough clarification or interpretation of a subject or event.