The Idea Behind Customer Relationship Management Is to Enhance Customer

question 57

True/False

The idea behind customer relationship management is to enhance customer satisfaction and stimulate long-term customer loyalty.

---

Definitions:

Corporation

A legal entity that is separate and distinct from its owners, which can own property, be taxed, and be held legally liable.

Proposed Interstate Highway

A suggested or planned addition to the interstate highway system that may be under consideration or development but is not yet in existence.

Shareholders

Entities or individuals that own a part of a corporation through their stock holding, which entitles them to a share of the company’s profits and a say in its operations.

Surrender

In legal and financial contexts, to surrender means to voluntarily give up a right, position, property, or claim, often in exchange for something else or to end a dispute.