Ben Eisner Is a HR Manager at Claymont Communications

question 80

Multiple Choice

Ben Eisner is a HR manager at Claymont Communications.Which of the following tasks would Ben perform as a part of the human resource planning process?

• A)forecast future human resource requirements for his company
• B)appraise the performance of individual workers at his company
• C)establish the budget for the human resource department
• D)interview potential workers

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Definitions:

Display Rules

Culturally based guidelines that dictate the appropriate expressions of emotions for a given situation or role.

Discrepancy Theory

A theory that job satisfaction stems from the discrepancy between the job outcomes wanted and the outcomes that are perceived to be obtained.

Job Dissatisfaction

A negative emotional response towards one's job, resulting from a discrepancy between job expectations and realities.

Peripheral Route Persuasion

A method of persuasion that relies on cues outside of the message content, such as the attractiveness or credibility of the source.