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Bianca is conducting an experiment to determine how temperatures affect the productivity of employees. She has just completed the first phase of her experiment, in which she had a group of employees perform job-related tasks in a special room where the temperature was 10 degrees cooler than on the factory floor. The employees in the experimental group consistently outperformed employees in the factory. The Hawthorne effect suggests that the most likely reason for this improvement in performance is that the cooler working conditions allowed the employees in the experiment to work harder without getting tired.
Defensiveness
Refers to a behavior aimed at protecting oneself from criticism, harm, or other negative outcomes, often manifesting through excuses, justifications, or counterattacks.
Speaking Up
Involves expressing one's opinions or concerns openly in situations, especially to address issues or improve conditions.
Organizations
Groups of people structured and managed to meet a need or to pursue collective goals on a continuing basis.
Feedback Orientation
An individual's overall receptivity to feedback, reflecting their attitude and response towards receiving performance-related information.
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