The Findings of the Hawthorne Studies Led Researchers to Look

question 251

Multiple Choice

The findings of the Hawthorne studies led researchers to look more closely at how ________ could lead to better productivity.

• A) changes in salary and benefits
• B) disciplinary factors and punishment
• C) changes in physical working conditions
• D) the human side of motivation

---

Definitions:

Implied Uncertainty

The uncertainty inherently present in expectations or forecasts, often due to incomplete information or unpredictable changes in external factors.

Lead Time

The time interval between initiating a process and its completion, often applied to the period between placing an order and receiving it.

Stockout Rate

The frequency at which a company experiences an inventory shortage, leading to an inability to fulfill customer orders.

Supply Chain Strategy

A plan of action designed to manage resources, operations, and processes within the supply chain to achieve competitive advantage and customer satisfaction.