A Firm That Is Certified as Meeting Both ISO 9000

question 273

Multiple Choice

A firm that is certified as meeting both ISO 9000 and ISO 14000 standards has demonstrated:

• A) world-class management of both quality and environmental standards.
• B) sound financial and marketing practices.
• C) ethical treatment of both customers and employees.
• D) that its recruitment and training programs for employees protect and promote basic human rights.

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Definitions:

Sociocultural Perspective

A view in psychology that emphasizes the importance of social and cultural factors in influencing behavior and mental processes.

Competition

A situation in which individuals or groups vie for dominance, resources, or achievement, often leading to innovation and improvement.

Anxiety About Failure

A feeling of worry or fear about not meeting a set standard or achieving a desired outcome.

Developmental Psychologists

Professionals who study the psychological growth and development that occur throughout a human's life, from infancy through adulthood.