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What Are the ISO 9000 and ISO 14000 Standards? Why

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What are the ISO 9000 and ISO 14000 standards? Why are they important?

Explain the process and importance of mediation in negotiations.
Understand the concept of the "fixed pie" myth and its impact on negotiation outcomes.
Differentiate between distributive and principled negotiation and understand the principles guiding each.
Describe different conflict management styles and their implications for resolving conflicts.

Definitions:

Consultation

The process of seeking advice or expertise from others, typically within a professional setting.

Inspirational Appeal

The ability to inspire and motivate others through compelling vision or passion.

Political Behavior

Activities undertaken by individuals or groups to influence or achieve power within an organizational or governmental context.

Open Communication

A communication approach that encourages transparency, sharing, and free exchange of information among individuals or groups.

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