Bureaucratic Organizations Are Not Very Responsive to Customers

question 55

True/False

Bureaucratic organizations are not very responsive to customers.

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Definitions:

Classical View

A perspective on management and organizational theory that emphasizes efficiency, hierarchical structure, and the importance of planning and formal procedures.

CSR

Corporate Social Responsibility (CSR) refers to a company's commitment to operate in an economically, socially, and environmentally sustainable manner.

Shareholders

Shareholders are individuals or entities that own shares in a corporation, giving them partial ownership and possibly the right to vote on corporate matters.

Corporate Governance

The framework of rules, practices, and processes by which a company is directed and controlled, ensuring accountability and aligning with stakeholders' interests.