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Jesse started a successful telecommunications company that provided voicemail services to business clients in the Midwest. As the business grew, Jesse added functional departments including a marketing department and an accounting department. After a few years, he realized that employees who specialized in these areas no longer shared knowledge with each other in the same way they did when the operation was smaller. As one of Jesse's business consultants, you explain that as the company grows taller, it cannot avoid this pitfall, and he should focus on continued functional departmentalization, especially if he supports innovation and learning.
Transformational Leaders
Leaders who inspire and motivate followers to achieve extraordinary outcomes by transforming their attitudes, beliefs, and values.
Masters of Change
Individuals or entities that excel at navigating and leading organizational or societal change effectively.
Transformational Leader
A leader who inspires followers to exceed their own self-interests for the good of the organization or community, fostering personal development.
Standards
Established guidelines or specifications designed to ensure products, services, or behaviors meet certain levels of quality, safety, or performance.
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