Jake Recently Invested in a Hottie Potatee Franchised Business That

question 151

Multiple Choice

Jake recently invested in a Hottie Potatee franchised business that serves potatoes with all the trimmings.The business needs lots of employees in order to operate effectively.He told you that if he calls the business once each day and tells the employees that he is on his way there,they will be on their best behavior.As he tells it,"It's okay if I really don't make it there,after all,I'm the owner and the business should be able to run without micromanagement." As a recent student of business ethics,you remind Jake that:

• A)he should post a code of ethics that stipulates how each employee should work and how each employee should treat the customers.
• B)he should create a survey for customers to respond to,and then he will always know if his employees are productive.
• C)employees usually take-on the behavior of their leaders.If integrity is not important to the owner,it may not be important to employees.
• D)"No good deed goes unpunished." Even though he may think he is doing a good thing,his employees will not appreciate the fact that he is working very hard on his business,off-site.Their expectations are that he should be there,working side by side with them.

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Definitions:

Stressful Situations

Circumstances or events that place a psychological or physical demand on an individual, often triggering stress responses.

Allostatic Load

The term refers to the “wear and tear” of the body due to prolonged activation of physiological stress responses.

Allostasis

The concept that different circumstances require different levels of physiological activation.

Activation

The process of initiating or stimulating an action or response by the nervous system or any biological mechanism.