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Technology Allows Firms to Be More Responsive to Their Customers

question 287

True/False

Technology allows firms to be more responsive to their customers' wants and needs.

Understand the basis of social exchange theory involving the rational calculation of costs and benefits in relationships.
Distinguish between basic research methodologies and their applications in studying families and social phenomena.
Assess the criticisms of various theories and research methods, focusing on their limitations and areas they overlook.
Understand the structure and function of the respiratory system.

Definitions:

Role-Playing

Involves conforming to existing performance expectations.

Role-Making

Is the creative process by which individuals generate role expectations and performances.

Role Strain

The stress or tension experienced by an individual when facing difficulty in fulfilling multiple requirements of the same social role.

Role Performance

How individuals enact the roles they occupy in society, including the behaviors and actions associated with those roles.

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