Lamar Is a Salesperson for Bi-State Direct

question 124

Multiple Choice

Lamar is a salesperson for Bi-State Direct.He really appreciates the amount of freedom and authority Bi-State gives its sales people in order to better meet the needs of customers.Lamar's experience suggests that Bi-State practices:

• A)Centralized management.
• B)Fast response theory.
• C)Enfranchisement.
• D)Empowerment.

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Definitions:

Fixed Interval

A schedule of reinforcement where the first response is rewarded only after a specified amount of time has passed, used in behavioral psychology.

Fixed Ratio

A schedule of reinforcement where a response is reinforced only after a specified number of responses, often used in learning and conditioning processes.

Creative Intelligence

The ability to produce new products, ideas, or innovative solutions to problems.

Divergent Thinking

A mode of thinking that encourages creative exploration of many possible solutions to a problem.