Which of the Following Is Typically Not Considered an Objective

question 20

Multiple Choice

Which of the following is typically not considered an objective of quality control?

• A)reduce costs associated with customer complaints
• B)reduce costs of honoring product or service warranty
• C)increase customer satisfaction with product or service
• D)increase the number of deliveries made when promised

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Definitions:

Median

A statistical measure representing the middle value in a data set when the values are arranged in ascending or descending order.

Mean

A statistical measure that represents the average value of a set of numbers.

Median

The middle value in a data set when the values are arranged in ascending or descending order.

Mean

The arithmetic average of a set of numbers, calculated by dividing the sum of all values by the number of values.