REB Service Co

question 42

Multiple Choice

REB Service Co.is a computer service center.For the month of May,REB had the following operating statistics: (CMA adapted) Based on the above information,which one of the following statements is correct? REB has a

• A)Return on investment of 4%.
• B)Residual income of $(2,000).
• C)Return on investment of 5.6%.
• D)Residual income of $(22,000).

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Definitions:

Surface Acting

A person suppresses their true feelings while displaying the organizationally desirable ones.

True Feelings

Genuine, unaltered emotions or sentiments held by an individual.

Emotional Intelligence

The ability to recognize, understand, and manage one's own emotions and those of others.

Great Week

A period of seven days perceived as particularly good or successful.