The Primary Reason for Adopting Total Quality Management (TQM)is to Achieve

question 26

Multiple Choice

The primary reason for adopting total quality management (TQM) is to achieve (CIA adapted)

• A)reduced delivery time.
• B)reduced delivery charges.
• C)greater customer satisfaction.
• D)greater employee participation.
• E)better managerial decisions.

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Definitions:

Trial Balance

A bookkeeping worksheet in which the balances of all ledgers are compiled into debit and credit account column totals that are equal.

Debits Equal Credits

A fundamental concept in double-entry bookkeeping, stating that for every financial transaction, debits must equal credits.

Main Purpose

The primary aim or objective that an organization or activity is designed to achieve.