The System That Allows Firms to Target Profitable Customers by Assessing

question 42

Multiple Choice

The system that allows firms to target profitable customers by assessing customer revenue and costs is called

• A)customer relationship management
• B)distribution chain
• C)total quality management
• D)cost of quality
• E)enterprise resource planning

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Definitions:

Proposition

A declaration that conveys an assessment or viewpoint.

Standard Form

A universally recognized method of displaying information or arguments for ease of understanding and analysis.

Implicit Propositions

Statements that are assumed within an argument but not explicitly stated.

Syllogisms

A method of logic where a conclusion is derived from two presented or assumed statements (premises), both containing a shared or middle term that is absent in the conclusion.