During ______,Your Customer Interfaces with Your Product but the "Technology

question 57

Multiple Choice

During ______,your customer interfaces with your product but the "technology" is being conducted by a live person behind the scenes.

• A)prototyping
• B)preselling
• C)task completion
• D)concierge testing

---

Definitions:

Pavlov

A Russian physiologist known for his work in classical conditioning, demonstrating that dogs could learn to associate a neutral stimulus with food.

Physiologist

A scientist who studies the functions and mechanisms of the human or animal body, focusing on how organs and systems work together to respond to challenges and maintain health.

Physician

A professional who practices medicine, which involves diagnosing, treating, and preventing diseases and disorders.

Digestion

The process by which food is broken down into smaller components that can be absorbed into the bloodstream.