Which of the Following Is True of the Customer Journey

question 60

Multiple Choice

Which of the following is true of the customer journey map?

• A)It charts the company's experience with the customer.
• B)It focuses on buyer characteristics and demographics.
• C)It helps the entrepreneur better exploit customer weaknesses.
• D)It is a visual representation.

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Definitions:

Percent

A unit of measure equal to one hundredth of a total; a way to express fractions as parts of a hundred.

Format Property

A specification that determines the appearance or layout of elements within a software application or document.

Decimal Places

The number of digits to the right of the decimal point in a number, indicating its precision.

Field Size

Field size refers to the maximum amount of data or the number of characters that can be stored in a specific field in a database.