The First Touchpoint in the Visual Customer Journey Map Is

question 36

True/False

The first touchpoint in the visual customer journey map is typically the first time the customer uses or directly encounters the product.

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Definitions:

Inter-

Inter- is a prefix meaning between or among, indicating interaction or interconnectedness when used in compound words.

Between

in the interval separating (two points, objects, or times).

Prefix

An affix placed before the stem of a word to modify its meaning, such as "un-" in "unhappy" or "pre-" in "preview."

Before

Prior to in time or order.