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What Is the Benefit of Making a Customer Journey Map

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What is the benefit of making a customer journey map?


Definitions:

Goals

Targets or outcomes that a person or organization aims to achieve within a specific timeframe.

Résumé

A document summarizing an individual's background, including education, work history, and other qualifications, typically used for job applications.

Contact Information

Contact information comprises details that allow someone to contact an individual or organization, such as phone numbers, email addresses, and physical addresses.

Résumé

A document summarizing an individual’s background, skills, and accomplishments, used as part of a job application process.

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