What Would Be the Insight If an Empathy Map Revealed

question 38

Multiple Choice

What would be the insight if an empathy map revealed that someone said he enjoyed being a vegetarian,but sighed and said that he had trouble making food so that the family would not miss meat?

• A)The person is struggling with being a vegetarian.
• B)There is a conflict between his enjoyment and the goal of serving the family what they like.
• C)Vegetarian diets cause family discord.
• D)The interviewee resents nonvegetarians.

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Definitions:

Self-efficacy

The belief in one's own ability to execute behaviors necessary to produce specific performance attainments.

Previous Performance

The past results or outcomes achieved by an individual or organization, often used as a benchmark for future activities.

Organizational Structure

The linking of departments and jobs within an organization.

Self-monitoring

The regulation and adjustment of one's behavior in response to social situations or external feedback.