Conway Computers Tracks Requests for Warranty Repairs and Notices a Significant

question 34

Multiple Choice

Conway Computers tracks requests for warranty repairs and notices a significant increase in the number of keyboard problems on one of its laptop models.A Conway Computers team is formed to study the matter,determine if there is a keyboard defect,and recommend corrective action before a product recall is necessary.Which term best describes the actions of Conway Computers?

• A)litigation risk management
• B)crisis communications
• C)business planning
• D)issues management

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Definitions:

Internet Market

The act of promoting and selling products or services through online mediums, utilizing strategies such as social media, email marketing, and SEO.

Supply Chain Management

Refers to a set of approaches and techniques firms employ to efficiently and effectively integrate their suppliers, manufacturers, warehouses, stores, and transportation intermediaries into a seamless value chain in which merchandise is produced and distributed in the right quantities, to the right locations, and at the right time, as well as to minimize systemwide costs while satisfying the service levels their customers require.

Retail Environment

The retail environment refers to the physical or online setting in which shopping occurs, encompassing elements like store design, layout, and atmosphere, which influence consumer behavior.

Foreign Investment

Investment in a country by individuals, companies, or governments from another country, often in the form of buying businesses or securities.