The Giving Voice to Values Framework Distinguishes Between Organizational and Individual

question 56

Multiple Choice

The Giving Voice to Values framework distinguishes between organizational and individual values because:

• A) Organizational values are internal to each individual while individual values are highly visible within the organization
• B) Organizational values are highly visible within the organization while individual values are internal to the very core of individuals
• C) Organizational values are influenced by ethical leadership while individual values are influenced by perceptions of organizational values
• D) Organizational values create perceptions of ethical leadership while individual values are innate to the individual

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Definitions:

Customer Margin

The profit generated from a particular customer, calculated by subtracting the costs associated with serving that customer from the revenue they generate.

Serving Customers

The activities involved in providing products or services to customers effectively.

Activity Cost Pools

Accumulations of costs grouped by similar or related activities, used in activity-based costing to allocate costs more accurately.

Supervisory Wages

The compensation paid to individuals who oversee the work of others, managing staff, and ensuring tasks are completed efficiently.