Which Statement Is an Example of a Well-Written Performance Standard

question 46

Multiple Choice

Which statement is an example of a well-written performance standard?

• A)Customer service representatives should be energetic and pleasant to customers.
• B)Resident dorm advisers should be easily accessible to students.
• C)Desk clerks are expected to process fifteen customers every half hour.
• D)Police should respond to a call within a short period of time.

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Definitions:

Matching Principle

An accounting rule that dictates expenses should be recorded in the same period as the revenues they helped to generate.