A Financial Institution Tracks Performance Through Customer Sales After Its

question 80

Multiple Choice

A financial institution tracks performance through customer sales after its sales training. Which training evaluation method is being used?

• A) reactions
• B) learning
• C) behaviour
• D) results

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Definitions:

ROA

Return on Assets, a financial ratio indicating how profitable a company is relative to its total assets.

Interest Rate

The percentage of a loan that is applied as interest for the borrower, usually shown as an annual percentage of the remaining loan balance.

Asset Utilization

Measures how efficiently a company uses its assets to generate revenue.

Working Capital

The difference between a company's current assets and current liabilities, indicating the liquidity and operational efficiency of the business.