On Two Recent Occasions, an Emergency Room Clerk Showed Up

question 57

Multiple Choice

On two recent occasions, an emergency room clerk showed up for her late-night 12-hour shift under the influence of alcohol and was sent home even though a staff replacement could not be found, and patients had already been waiting for over three hours. What type of legislation would guide the manager's immediate decision on how to handle the emergency room clerk who came to work under the influence of alcohol?

• A) human rights
• B) privacy
• C) employment standards
• D) health and safety

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Definitions:

Employee Turnover

The rate at which employees leave a company and are replaced by new employees.

Communication Skills

The ability to convey or share ideas and feelings effectively through verbal, non-verbal, written, and visual means.

Engaged

The state of being actively involved or committed to a task or situation.

Complex Information

Detailed or intricate data or knowledge that may require careful analysis or explanation to be understood.