Which Term Refers to the Combination of Knowledge, Skills, and Characteristics

question 67

Multiple Choice

Which term refers to the combination of knowledge, skills, and characteristics needed to effectively perform a role in an organization?

• A) individual competencies
• B) core competencies
• C) human capital
• D) organizational competencies

---

Definitions:

Customer Investments

Definition: Financial or non-financial resources that customers commit to a brand, product, or service, expecting some form of value or return.

Social Media

Social media encompasses a range of online platforms and applications where users create, share, and interact with content, enabling wide dissemination of information and rapid communication.

Social Media Relationship

The connection and interaction that occur between brands and consumers or between individuals on social media platforms.

Interactions

The actions or engagements between two or more entities or individuals, often measured to assess the effectiveness of communications, marketing strategies, or user experiences.