To Effectively Perform Their Particular Job, Front-Line Managers at a Honda

question 33

Multiple Choice

To effectively perform their particular job, front-line managers at a Honda Autos factory will need more of which type of skills?

• A) technical
• B) conceptual
• C) critical
• D) operational

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Definitions:

Nonverbal Cues

Refers to communication without words, such as gestures, facial expressions, and body language, that convey messages or emotions.

Individual Gestures

Movements or signals made by a person, often with the hands or head, to convey an idea, feeling, or instruction.

Interpersonal Communication

The process of exchanging information, ideas, and feelings between two or more people through verbal or non-verbal methods.

Nonverbal Behavior

Communication expressed through body movements, facial expressions, and other physical gestures rather than words.