Steve Has a Problem with a Coffee Maker He Purchased

question 9

Multiple Choice

Steve has a problem with a coffee maker he purchased recently. He has been trying for days to speak with the company by calling its 800-number, but it rings forever or sends him through a maze of automated recordings. Steve feels that which of his basic consumer rights is being violated?

• A) the right to safety
• B) the right to be informed
• C) the right to be heard
• D) the right to choose

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Definitions:

Trespass

An unlawful act of entering or remaining on another's property without permission, which can lead to civil legal actions.

Unauthorized Entry

The act of entering a property or system without permission or legal right.

Personal Property

All property that is not real estate, including tangible objects, such as furniture and vehicles, and intangible rights.

Trespass

An unauthorized intrusion or encroachment onto property owned by another person, which constitutes a legal wrong or tort.