You Supervise a Team at Work, but Morale Has Been

question 25

Multiple Choice

You supervise a team at work, but morale has been low lately. In business class you are learning about various techniques for motivating employees to perform at a higher level. After trying some of these techniques at work, you notice the team is performing better and customers are happier. As a result, upper management decides to put you in charge of an additional location. In this case, what you learned in business class helped you in doing which of the following?

• A) becoming a more influential community member
• B) making better investments
• C) choosing your purchases wisely
• D) improving your career

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Definitions:

Normative Social Influence

The influence of other people that leads us to conform in order to be liked and accepted by them.

Group

A collection of individuals who interact with each other, usually sharing common goals or interests.

Normative Social Influence

How others impact us, driving us to adapt our behaviors to achieve their liking and acceptance.

Honor Student

A student recognized for achieving high grades or excellence in their academic performance.