The Telemarketer Explains That She Is Calling as a Representative

question 19

Multiple Choice

The telemarketer explains that she is calling as a representative for the local animal shelter and that they are seeking donations. "Can I go ahead and put you down for a $25 donation?" she asks. Which step of the personal-selling process does this represent?

• A) follow-up
• B) answering objections
• C) making the presentation
• D) asking for the sale

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Definitions:

Technological Determinism

The theory that society's technology drives the development of its social structure and cultural values.

Risk Society

A theoretical concept where society is increasingly preoccupied with the future and also manages risks derived from technological and scientific advancements.

Natural Disasters

Severe and extreme weather events or geological phenomena that cause significant damage, disruption, or loss of life.

Tsunamis

Large ocean waves typically caused by underwater earthquakes, volcanic eruptions, or landslides, which can lead to significant destruction when hitting coastal areas.